Network Management Policy

Powered by MVN-X, LLC 

This Network Management Policy (“Policy”) explains how MVN-X, LLC (“MVN-X,” “we,” “us,” or “our”), a Wyoming limited liability company and mobile virtual network operator (“MVNO”), manages wireless data services, network resources, performance, and traffic conditions for services marketed under one or more consumer-facing brands (each, a “Brand”).

MVN-X provides wireless services to customers through the following Brands:

  • Speak Easy Mobile 

  • Call Me Mobile 

  • Fly By Mobile 

  • Premio Mobile 

Each Brand represents a customer-facing marketing identity. All network access, provisioning, subscriber authentication, routing, and network management practices are administered by MVN-X, LLC.

This Policy applies to all customers using services offered under any MVN-X-powered Brand operating on the MVN-X platform, including access delivered through MVN-X’s carrier network partners.

1. Underlying Service Provider Information 

All subscriber provisioning, SIM/eSIM activation, network routing, usage processing, and service delivery are provided by:

MVN-X, LLC 

30 N Gould St Ste R 

Sheridan, WY 82801 

Support: support@mvn-x.com 

Privacy: privacy@mvn-x.com 

The MVN-X platform interacts directly with carrier network partners to enable wireless service for all MVN-X-powered Brands.

2. Scope of This Policy 

This Policy describes:

  • How MVN-X and its carrier partners manage mobile internet traffic 

  • Network performance expectations (speed, latency, coverage) 

  • Congestion management practices 

  • Restrictions on certain types of device or data usage 

  • Policies regarding blocking, throttling, prioritization, and security 

This Policy does not apply to the network management practices of third-party Wi-Fi networks, roaming partners, or any networks not controlled by MVN-X.

3. Overview of Wireless Service

Wireless data services offered under MVN-X-powered Brands operate on 4G LTE and 5G networks provided through MVN-X carrier partners. Access depends on:

  • Device compatibility 

  • SIM/eSIM activation 

  • Coverage availability 

  • Local signal strength 

  • Tower load and congestion conditions 

Performance is not guaranteed and may vary by location, time of day, network demand, and device capability.

4. Data Plans & High-Speed Data Management

Brands powered by MVN-X may offer rate plans that include:

  • High-speed 5G and 4G LTE data allotments 

  • Unlimited data with reduced speeds after plan thresholds 

  • Hotspot/tethering usage allowances 

4.1 High-Speed Data Thresholds

If your plan includes a fixed amount of high-speed data, speeds may be reduced for the remainder of the billing cycle once the threshold is reached.

4.2 Unlimited Plans

Unlimited plans include unlimited overall data usage with a high-speed data threshold, after which speeds may be reduced and/or data may be deprioritized during congestion.

4.3 Hotspot / Tethering 

Hotspot use may be subject to separate data limits, reduced speeds after thresholds, or restrictions if usage is excessive.

5. Network Performance Expectations

Actual speeds depend on device capability, coverage, congestion, signal quality, plan type, and usage thresholds.

6. Network Management Practices

MVN-X and its carrier partners use reasonable network management practices to maintain stability, ensure fair access, and protect network integrity.

7. Device & SIM Requirements

You must use a compatible device approved for MVN-X partner networks and a valid SIM or eSIM provisioned by MVN-X.

8. Network Security

MVN-X employs security measures including traffic monitoring, fraud detection, SIM authentication, and encryption.

9. Roaming

Roaming availability varies by plan and is not guaranteed.

10. Unlimited Plan Fair Use

Unlimited plans are intended for personal, consumer use only. 

11. Changes to This Policy

This Policy may be updated periodically. Continued use of services constitutes acceptance of updated terms.

12. Contact Information

Network Support: support@mvn-x.com 

Privacy: privacy@mvn-x.com 

 

MVN-X, LLC 

30 N Gould St Ste R 

Sheridan, WY 82801